1. About Blank Slate Detailing
Blank Slate Detailing provides automotive detailing and related vehicle-care services in and around the Charlotte, North Carolina area.
Services may include, but are not limited to:
Exterior detailing
Interior detailing
Maintenance detailing
Paint correction
Ceramic coating
Engine bay detailing
Carpet extraction
Headlight restoration
Fleet and commercial vehicle detailing
Other vehicle-care services offered by Blank Slate Detailing
2. Quotes and Pricing
Prices provided by Blank Slate Detailing may be estimated unless otherwise stated.
Final pricing may vary depending on:
Vehicle size
Vehicle condition
Amount of dirt or contamination
Pet hair
Staining
Odors
Excessive debris
Paint condition
Previously applied products
Service location
Additional services requested
Blank Slate Detailing may inspect a vehicle before confirming a final price.
Any promotional pricing, discounts, or advertised starting prices may be subject to eligibility requirements and applicable limitations.
3. Scheduling
Appointments are subject to availability.
Submitting a lead form or requesting an appointment does not necessarily guarantee an appointment.
An appointment is considered confirmed when Blank Slate Detailing has communicated confirmation to the customer.
4. Customer Responsibilities
Customers are responsible for:
Providing accurate contact and vehicle information
Providing reasonable access to the vehicle
Removing personal belongings and valuables from the vehicle when reasonably possible
Informing Blank Slate Detailing about known vehicle damage or special circumstances
Providing access to required utilities when applicable to mobile services
Informing Blank Slate Detailing about unusual vehicle conditions before service
Customers should remove valuables from their vehicles before service.
Blank Slate Detailing is not responsible for personal property left inside a vehicle except to the extent required by applicable law.
5. Vehicle Condition and Existing Damage
Detailing services are intended to clean, restore, protect, and improve the appearance of a vehicle.
Detailing does not guarantee that every stain, scratch, odor, defect, or imperfection can be removed.
Certain conditions may require additional services or may not be safely removable without risking damage to the vehicle.
Blank Slate Detailing may decline to perform a particular procedure if, in its reasonable judgment, doing so could cause damage to the vehicle.
Customers are encouraged to disclose existing damage before service.
6. Paint Correction and Restoration Services
Paint correction and other restorative services involve working with existing vehicle surfaces and finishes.
Results depend on the condition and characteristics of the vehicle.
Blank Slate Detailing does not guarantee complete removal of scratches, oxidation, etching, defects, or other imperfections.
7. Ceramic Coatings and Protective Products
Ceramic coatings and other protective products are subject to the manufacturer's application requirements and maintenance recommendations.
The durability and performance of a coating or protective product may vary depending on:
Vehicle use
Washing practices
Environmental exposure
Product selected
Preparation of the vehicle
Maintenance
Storage conditions
Any stated durability period is an estimate or manufacturer's rating and is not a guarantee of a specific period of performance.
8. Mobile Services
For mobile detailing services, the customer may be required to provide reasonable access to:
The vehicle
A suitable work area
Water
Electrical power
Adequate lighting or other reasonable conditions where necessary
Blank Slate Detailing may reschedule or modify a service if weather, unsafe conditions, lack of access, or other circumstances prevent the service from being performed properly.
9. Cancellation and Rescheduling
Customers are expected to provide reasonable notice when canceling or rescheduling an appointment.
Cancellation Policy: 24-hour notice
Customers are asked to provide at least 24 hours' notice when canceling or rescheduling an appointment. Appointments canceled or rescheduled with less than 24 hours' notice may be subject to a $50 cancellation fee. Blank Slate Detailing may waive this fee at its discretion for reasonable circumstances.
No-Show Policy: A customer who fails to be present or otherwise provide reasonable access to the vehicle at the scheduled appointment time may be considered a no-show. No-show appointments may be subject to a $75 fee and may require a deposit or payment in advance before future appointments can be scheduled.
Late Arrival Policy: Customers are provided a 15-minute grace period after their scheduled appointment time. Arrivals more than 15 minutes late may result in a shortened service, rescheduling, or cancellation if the delay would interfere with other scheduled appointments. If an appointment must be rescheduled due to a customer's late arrival, the appointment may be subject to the Cancellation Policy.
Booking Deposit: A booking deposit may be required to reserve an appointment. The deposit will be applied toward the customer's final service balance. Appointments canceled or rescheduled with less than 24 hours' notice may forfeit the booking deposit. No-show appointments will forfeit the booking deposit and may require an additional deposit for future appointments.
10. Payment
Payment is due according to the payment terms communicated at the time of booking or service.
Blank Slate Detailing may accept:
Cash
Check
Debit Card
Credit Card
CashApp
Zelle
Venmo
Additional fees, deposits, or charges will be communicated before they are incurred whenever reasonably possible.
11. Satisfaction and Service Concerns
If you are dissatisfied with a service, please contact Blank Slate Detailing promptly so that we have an opportunity to review the concern.
Service Concern Period: 72 Hours
Where appropriate, Blank Slate Detailing may inspect the vehicle and determine whether a reasonable correction or remedy is appropriate.
12. Communications
By submitting your contact information, you authorize Blank Slate Detailing and its authorized representatives to contact you regarding your inquiry, requested services, appointments, estimates, and related communications.
Where appropriate consent has been obtained, Blank Slate Detailing may also send promotional communications.
Marketing communications may be stopped by following the applicable opt-out instructions.
13. Third-Party Services
Blank Slate Detailing may use third-party providers for payment processing, scheduling, CRM, marketing, advertising, communications, hosting, and other business functions.
Use of those services may be subject to the third party's own terms and privacy policies.
14. Right to Refuse or Modify Service
Blank Slate Detailing reserves the right to refuse, modify, postpone, or discontinue a service when reasonably necessary because of:
Unsafe conditions
Vehicle condition
Lack of required access
Severe weather
Customer conduct
Inability to safely perform the requested service
Other circumstances that would make performing the service unreasonable or unsafe
15. Limitation of Liability
To the maximum extent permitted by applicable law, Blank Slate Detailing shall not be responsible for indirect, incidental, special, or consequential damages arising from the use of our services.
Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.
16. Changes to Services and Terms
Blank Slate Detailing may modify its services, pricing, policies, or these Terms from time to time.
The Terms applicable to a particular service will generally be those communicated to the customer at the time of booking.
17. Governing Law
These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
18. Contact
Blank Slate Detailing (Jamison Hilliard)
Email: [email protected]
Phone: 980-699-7844
Blank Slate Detailing — Privacy Policy
Last Updated: 08/23/2026
Privacy Policy
Blank Slate Detailing ("Blank Slate Detailing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and disclose information when you interact with Blank Slate Detailing, including through our website, social media advertisements, Meta/Facebook or Instagram lead forms, telephone communications, text messages, email communications, and other services or marketing channels.
By submitting your information to Blank Slate Detailing, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Full name
Telephone number
Email address
Vehicle make, model, year, or other vehicle information
Address or service location
Service preferences or requested services
Appointment information
Information you provide when requesting a quote or contacting us
Information provided during telephone, text, email, or other communications with us
We may also automatically receive certain technical or usage information when you interact with our website or digital advertisements, such as browser information, device information, IP address, referring pages, and information regarding your interaction with our online content, where applicable.
2. Information Collected Through Meta
Blank Slate Detailing may use advertising services provided by Meta Platforms, Inc. and its affiliated services, including Facebook and Instagram.
When you interact with one of our advertisements or submit a Meta lead form, information you provide may be transmitted to Blank Slate Detailing and/or our authorized marketing or customer-management service providers.
The information collected through these forms may include your name, telephone number, vehicle information, address, and other information requested on the applicable form.
Meta may separately collect and process information in accordance with its own privacy policies and terms.
3. How We Use Your Information
We may use information we collect to:
Respond to requests for information
Contact you regarding services you have requested
Provide estimates or quotes
Schedule and manage detailing services
Confirm or modify appointments
Answer questions about our services
Follow up on inquiries and prospective customers
Provide customer service
Send service-related communications
Send promotional or marketing communications where permitted and appropriately consented to
Improve our services and marketing
Maintain business records
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal obligations
4. Telephone, Text, and Email Communications
If you provide your telephone number or email address, we may use that information to contact you regarding your inquiry, requested services, estimates, appointments, or other business communications.
Where you have provided the appropriate consent, we may also send promotional or marketing communications by telephone, text message, or email.
You may opt out of marketing text messages at any time by replying STOP to a marketing text message. You may also contact us directly to request removal from marketing communications.
Opting out of marketing communications does not necessarily prevent us from sending communications that are necessary to complete a transaction, provide a requested service, confirm an appointment, or otherwise communicate regarding an existing customer relationship.
5. How We Share Information
Blank Slate Detailing does not sell your personal information for money.
We may share information with service providers and authorized third parties when reasonably necessary to operate our business, including:
Customer relationship management (CRM) providers
Marketing and advertising service providers
Lead-management and communication platforms
Email and text-message service providers
Scheduling and booking platforms
Payment processors
Website and technology providers
Other contractors or service providers working on behalf of Blank Slate Detailing
For example, information submitted through a Meta lead form may be transferred to and stored in our customer-management system.
CRM PROVIDER: GOHIGHLEVEL
We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, property, safety, or security of Blank Slate Detailing, our customers, or others.
6. Access to Customer Information
Access to customer information is limited to individuals and service providers who reasonably need the information to perform their responsibilities.
This may include Blank Slate Detailing personnel and our authorized marketing representative or marketing service provider.
We expect service providers who handle customer information on our behalf to maintain reasonable safeguards appropriate to the information they process.
7. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You should not submit highly sensitive information, such as Social Security numbers, passwords, financial account credentials, or other information that Blank Slate Detailing does not request.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
Respond to inquiries
Provide services
Maintain customer and business records
Communicate with customers
Conduct legitimate business and marketing activities
Comply with legal, accounting, tax, or other obligations
Resolve disputes or enforce agreements
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our business practices and applicable requirements.
9. Cookies and Tracking Technologies
Our website, advertising partners, or third-party service providers may use cookies, pixels, tags, analytics tools, or similar technologies to operate, secure, analyze, and improve our website and advertising.
These technologies may help us understand how visitors interact with our website or advertisements and may assist with measuring advertising performance.
Third-party platforms may have their own tracking technologies and privacy practices that are governed by their respective policies.
10. Third-Party Services
Our website, advertisements, forms, and communications may interact with third-party services, including Meta and our CRM or marketing providers.
Those third parties may independently process information according to their own privacy policies and terms.
We encourage users to review the privacy policies of third-party services they interact with.
11. Your Choices and Privacy Requests
You may contact Blank Slate Detailing to:
Request information about the personal information we maintain about you
Request correction of inaccurate information
Request deletion of information where appropriate
Opt out of marketing communications
Ask questions about how your information is used
To make a privacy-related request, contact:
Blank Slate Detailing
Email: [email protected]
Phone: 980-699-7844
We may need to verify your identity before completing certain requests.
12. Children's Privacy
Our services and advertising are not directed toward children under 16, and we do not knowingly collect personal information from children under 16.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable requirements.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Blank Slate Detailing (Jamison Hilliard)
Email: [email protected]
Phone: 980-699-7844